Provide a unbelievable feeling of relaxation and self-care with EXPERT SPA certificate
Pay online or offline on receipt
We'll send a Digital Certificate by email.
Physical Certificate you can purchase in any of our salons
Physical Certificate you can purchase in any of our salons
Use in any our salons
There are always promos and special offers on our Certificates
Validity period: 6 months from the date of purchase
Chose the suitable certificate
( VARIETY OF CERTIFICATES )
Answering your questions
( FAQ )
If your form of payment is a gift certificate or gift card, when visiting the salon, you MUST have this payment document with you. It must be given to the administrator BEFORE the start of the program. In the absence of a gift certificate or gift card, you may be denied the service!
The gift certificate is not personalized! When ordering a gift certificate in a store or on the website, the buyer's details are not indicated on it.
The buyer of the certificate has the right to give or otherwise transfer the certificate to a third party. The company is not responsible for who and on what grounds the gift certificate is transferred.
The buyer of the certificate has the right to give or otherwise transfer the certificate to a third party. The company is not responsible for who and on what grounds the gift certificate is transferred.
Please pay attention to the presence of marks on the gift certificate.
In case of additional marks in the form of a time limit for visiting, summation with other discounts, visiting specific salons, etc., the visit is possible ONLY subject to compliance with these restrictions. Please be sure to mention them when making an appointment! If these rules are not followed, you may be denied the service at the time of your visit, but you will retain the opportunity to use the gift certificate subject to the conditions specified on it.
In case of additional marks in the form of a time limit for visiting, summation with other discounts, visiting specific salons, etc., the visit is possible ONLY subject to compliance with these restrictions. Please be sure to mention them when making an appointment! If these rules are not followed, you may be denied the service at the time of your visit, but you will retain the opportunity to use the gift certificate subject to the conditions specified on it.
When you place an order for an electronic gift certificate, you will receive several emails: an email with information about the order, and after you pay for this order, you will receive another email with a PDF file with the electronic gift certificate attached.
If you have not received an email with a PDF file, please do the following:
1. Check the SPAM folder in your email and search by your order number.
2. Check the email specified when placing the order.
3. If there is no email, call the contact center and report your problem.
We are ready to help you resolve any issues that arise and ensure that you receive the electronic gift certificate as soon as possible.
If you have not received an email with a PDF file, please do the following:
1. Check the SPAM folder in your email and search by your order number.
2. Check the email specified when placing the order.
3. If there is no email, call the contact center and report your problem.
We are ready to help you resolve any issues that arise and ensure that you receive the electronic gift certificate as soon as possible.
The gift certificate can only be used to visit a service in the salon and cannot be used to pay for cosmetics, replenish subscriptions, pay for another gift certificate or other goods sold.
Yes, you need to book in advance to use the gift certificate.
You can book in any convenient way:
by calling the salon's contact phone number
directly in the salon; via online booking on the website
via a message in messengers and social networks.
You can book in any convenient way:
by calling the salon's contact phone number
directly in the salon; via online booking on the website
via a message in messengers and social networks.
— The gift certificate can be used in any store of the chain where the program selected or specified in the gift certificate is presented.
Note: The cost of the selected service is valid only in the region of its purchase. A visit to a store with a certificate in another region is regulated by the price list for services in the corresponding region, i.e. if the price of the service is higher than the face value of the presented certificate, then the resulting difference in cost is paid by the bearer according to the price list in effect in the store at the time of the request for the provision of the service, but if the cost of the service is lower than the face value of the certificate, then the difference in monetary equivalent is not compensated.
— A gift certificate cannot be refilled or used again after it has been used and completely written off.
Note: The cost of the selected service is valid only in the region of its purchase. A visit to a store with a certificate in another region is regulated by the price list for services in the corresponding region, i.e. if the price of the service is higher than the face value of the presented certificate, then the resulting difference in cost is paid by the bearer according to the price list in effect in the store at the time of the request for the provision of the service, but if the cost of the service is lower than the face value of the certificate, then the difference in monetary equivalent is not compensated.
— A gift certificate cannot be refilled or used again after it has been used and completely written off.
The gift certificate is valid for 6 months from the date of purchase, unless otherwise stated on the certificate itself.
To process a return of a gift certificate, you must:
- Fill out an application for a refund with the obligatory indication of the reason for the return. An application for a refund can be submitted by the person (buyer) who directly purchased the gift certificate;
- Prepare photocopies of the main pages of the passport, a copy of the receipt confirming the purchase of the gift certificate. In case of payment for the gift certificate by bank card, the application must also indicate the details of the bank card from which the payment for the purchase of the gift certificate was made.
When purchasing on the website, the above documents must be left in any store of the network at the addresses indicated on the Contacts page, and when purchasing in a store, the documents must be submitted only to the store where the gift certificate was purchased. The set of documents for a refund is considered within 10 days from the date of receipt of the application for a refund by the company. The refund is made in the same way in which the purchase of the gift certificate was made. A refund for a gift certificate can only be made if it has not been activated, i.e. it has not been used in whole or in part before the refund request is submitted.
- Fill out an application for a refund with the obligatory indication of the reason for the return. An application for a refund can be submitted by the person (buyer) who directly purchased the gift certificate;
- Prepare photocopies of the main pages of the passport, a copy of the receipt confirming the purchase of the gift certificate. In case of payment for the gift certificate by bank card, the application must also indicate the details of the bank card from which the payment for the purchase of the gift certificate was made.
When purchasing on the website, the above documents must be left in any store of the network at the addresses indicated on the Contacts page, and when purchasing in a store, the documents must be submitted only to the store where the gift certificate was purchased. The set of documents for a refund is considered within 10 days from the date of receipt of the application for a refund by the company. The refund is made in the same way in which the purchase of the gift certificate was made. A refund for a gift certificate can only be made if it has not been activated, i.e. it has not been used in whole or in part before the refund request is submitted.
SPA SALONS NETWORK IN MOSCOW AND SAINT-PETERSBURG
Moscow
Saint-Pteresburg
